Zoosk desired a refreshing and useful help desk app which could be implemented without difficulty. Zendesk Support given just the right mix of energy and you may ease.
Zoosk ‘s the world’s prominent public dating area, with joined 50 mil american singles regarding sixty places as the beginning inside the 2007.
Users can access Zoosk’s internet dating sense about business’s website, social networking programs, cellular attributes, and online desktop computer software. The service comes in more than 20 dialects.
Zoosk renders matchmaking fun and simple, and the organization wants the help experience becoming an identical way. When members enjoys questions regarding charging you, memberships, or site has, the firm is designed to perform as fast as possible that have amicable, specific service. However, up until now, Zoosk used unlock source ticketing and you will email address choices
“We had been a normal business, using hacked-to each other totally free systems to help with the people,” said Eric Hallquist, Elderly Director out-of Member Surgery. “Even as we became in the elegance and complexity, i required higher insight into customer requests in order that we could better prioritize all of our help affairs.”
Zendesk Support energized Zoosk’s agents and twofold the production
Zoosk desired an internet help provider that would offer steeped effectiveness, yet was implemented quickly and easily. Sigue leyendo Zendesk Assistance energized Zoosk’s agencies and you will doubled their efficiency
