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How to use ChatGPT: Everything to know about using GPT-4o and GPT-4o mini

OpenAI releases GPT-4o, a faster model thats free for all ChatGPT users

new chat gpt

It is not currently known if video can also be used in this same way. If you’d rather access GPT-4o with a higher rate limit and without logging in to a website, you can use Microsoft Copilot, formerly Bing Chat, which uses OpenAI’s GPT-4o. You can log in with a Microsoft account for extended conversations. ChatGPT ChatGPT App is an AI assistant programmed to reject inappropriate requests and doesn’t generate unsafe content, so it may push back if you give it certain potentially unethical requests. To create an account, click «Sign up» on the bottom left of the chat screen and follow the prompts to enter your information.

This includes the ability to make requests for deletion of AI-generated references about you. Although OpenAI notes it may not grant every request since it must balance privacy requests against freedom of expression “in accordance with applicable laws”. Most recently, Microsoft announced at its 2023 Build conference that it is integrating it ChatGPT-based Bing experience into Windows 11. A Brooklyn-based 3D display startup Looking Glass utilizes ChatGPT to produce holograms you can communicate with by using ChatGPT. And nonprofit organization Solana officially integrated the chatbot into its network with a ChatGPT plug-in geared toward end users to help onboard into the web3 space. Users will also be banned from creating chatbots that impersonate candidates or government institutions, and from using OpenAI tools to misrepresent the voting process or otherwise discourage voting.

What is Auto-GPT and What Is the Difference Between ChatGPT vs Auto-GPT?

OpenAI demonstrated a feature of GPT-4o that could be a game changer for the global travel industry — live voice translation. The hype is real and there are nearly 40,000 people watching the live stream on YouTube — so hopefully we get something interesting. Rumors also point to a 3D and improved image model, so the question is whether, in addition to the updates to GPT-4 and ChatGPT, we’ll get a look at Sora, Voice Engine and more. Sora has probably been the most high-profile product announcement since ChatGPT itself but it remains restricted to a handful of selected users outside of OpenAI. Little is known, but we do know it’s in the later stages of testing, with the possible plan being to pair ChatGPT with a web crawler based search. Ryan Morrison provides some great insight into what OpenAI will need to do to beat Google at its own game — including making it available as part of the free plan.

Beyond the search capabilities that the standard Bing search engine already has, Copilot is a full-fledged AI chatbot that can do many things similar to tools such as ChatGPT. Both Copilot and ChatGPT, for example, can generate text, such as an essay or a poem, write code, or ask complex questions and hold a conversation with follow-up questions. Like ChatGPT, Microsoft Copilot can generate text conversationally, compose essays, create letters, summarize content, write code, and answer complex questions. It also has internet access, allowing it to provide up-to-date responses on current events — something the free version of ChatGPT lacked until recently.

Alongside this, rumors are pointing towards GPT-5 shifting from a chatbot to an agent. This would make it an actual assistant to you, as it will be able to connect to different services and perform real-world actions. It’s being reported that the Cupertino crew is close to a deal with OpenAI, which will allow for «ChatGPT features in Apple’s iOS 18.» In terms of how this is executed, we’re not sure. It could be anything from keeping ChatGPT as a separate third-party app and giving it more access to the iOS backend, to actually replacing Siri with it. That refers to the process of creating and integrating a chat extension within VS Code’s Copilot Chat architecture.

OpenAI released a new Read Aloud feature for the web version of ChatGPT as well as the iOS and Android apps. The feature allows ChatGPT to read its responses to queries in one of five voice options and can speak 37 languages, according to the company. The Atlantic and Vox Media have announced licensing and product partnerships with OpenAI. Both agreements allow OpenAI to use the publishers’ current content to generate responses in ChatGPT, which will feature citations to relevant articles.

Is GPT-4 better than GPT-3.5?

It’ll still get answers wrong, and there have been plenty of examples shown online that demonstrate its limitations. But OpenAI says these are all issues the company is working to address, and in general, GPT-4 is “less creative” with answers and therefore less likely to make up facts. There are lots of other applications that are currently using GPT-4, too, such as the question-answering site, Quora.

As was the case with its GPT-4 predecessors, GPT-4o can be used for text generation use cases, such as summarization and knowledge-based question and answer. The model is also capable of reasoning, solving complex math problems and coding. Over a month after the announcement, Google began rolling out access to Bard first via a waitlist. The biggest perk of Gemini is that it has Google Search at its core and has the same feel as Google products. Therefore, if you are an avid Google user, Gemini might be the best AI chatbot for you. Copilot uses OpenAI’s GPT-4, which means that since its launch, it has been more efficient and capable than the standard, free version of ChatGPT, which was powered by GPT 3.5 at the time.

new chat gpt

While there were predictably some short pauses during the conversation while the model reasoned through what to say next, it stood out as a remarkably naturally paced AI conversation. AI systems that can solve complex math could allow us to build more powerful AI tools. A less flashy but significant aspect of GPT-4o’s launch is that, unlike its GPT-4 family precursors, the new AI system is available to all users in the free version of ChatGPT, subject to usage limits. Will major AI labs be able to sustain the recent rapid pace of improvement by continuing to built bigger and more sophisticated models?

GPT-4o was launched as the largest multimodal model to date, and it can process visual, audio, and text data without resorting to other AI models, like Whisper, as GPT-4 does. GPT-4o mini is a more cost-efficient model than GPT-4o, though still more capable than GPT-3.5, which previously powered the free ChatGPT tier, and GPT-3.5 Turbo. In Gizmodo’s limited testing, we found the gpt2-chatbot has capabilities that are similar to leading AI models from Anthropic and OpenAI. It exhibited behavior exclusive to advanced large language models, reasoning well and outlining detailed plans for complicated tasks. Here are some of our examples comparing gpt2-chatbot (left) and Anthropic’s Claude Opus model (right). GPT-4o can also answer questions about photos and desktop screenshots.

For Mac users, that means that both ChatGPT’s Advanced Voice Mode can coexist with Siri on the same device, leading the way for ChatGPT’s Apple Intelligence integration. OpenAI is facing internal drama, including the sizable exit of co-founder and longtime chief scientist Ilya Sutskever as the company dissolved its Superalignment team. More broadly, any Apple Intelligence requests that need to be processed off your device will go to the firm’s own private cloud, Private Cloud Compute, which claims to safeguard your data from external sources. Like ChatGPT, Apple’s intelligent assistant will develop the ability to provide contextual replies, ie to remember the thread of a previous Siri conversation. Regarding privacy, a new visual indicator around the Siri icon will let you know when it is listening.

GPT-4: how to use the AI chatbot that puts ChatGPT to shame – Digital Trends

GPT-4: how to use the AI chatbot that puts ChatGPT to shame.

Posted: Tue, 23 Jul 2024 07:00:00 GMT [source]

Aug. 11 (UPI) — The artificial intelligence company OpenAI is concerned that users may form emotional connections with its chatbots, altering social norms and having false expectations of the software. It notes the mostly military-funded research that made each of these landmarks possible. Building on the success of GPT-4, this new model aims to make ChatGPT smarter, easier to use, and accessible to all users, including those without a paid subscription. As much as GPT-4 impressed people when it first launched, some users have noticed a degradation in its answers over the following months. It’s been noticed by important figures in the developer community and has even been posted directly to OpenAI’s forums. It was all anecdotal though, and an OpenAI executive even took to Twitter to dissuade the premise.

OpenAI says these features will not be available now but at an unspecified later date. The company is also embroiled in several lawsuits over alleged copyright infringement. OpenAI says it has adopted filters that recognize and block requests to generate music or other copyrighted audio. OpenAI also says it has applied the same safety mechanisms it uses in its text-based model to GPT-4o to prevent it from breaking laws and generating harmful content.

Better vision capabilities and multilingual support

“The signed out experience will benefit from the existing safety mitigations that are already built into the model, such as refusing to generate harmful content. The launch of GPT-4o has driven the company’s biggest-ever spike in revenue on mobile, despite the model being freely available on the web. Mobile users are being pushed to upgrade to its $19.99 monthly subscription, ChatGPT Plus, if they want to experiment with OpenAI’s most recent launch.

There is also a risk that misinformation might seep into ChatGPT’s answers from the internet if the company has not filtered its sources well enough, she adds. Instead, OpenAI is trying to create a new market for more powerful and interactive AI agents, which can take complex actions in the real world, Shah says. As OpenAI identifies, chatting with bots can also contaminate existing relationships people have with other people. They may come to expect their partners or friends to behave like polite, submissive, deferential chatbots.

Imagine having a conversation with an AI that can recall your preferences, follow complex instructions, and seamlessly switch topics without losing track of the original thread. ChatGPT-5 is definitely coming with several groundbreaking features and enhancements that could level up how we interact with AI. Ultimately, until OpenAI officially announces a release date for ChatGPT-5, we can only estimate when this new model will be made public. Individuals and organizations will hopefully be able to better personalize the AI tool to improve how it performs for specific tasks. GPT-5 is also expected to be more customizable than previous versions.

  • More broadly, any Apple Intelligence requests that need to be processed off your device will go to the firm’s own private cloud, Private Cloud Compute, which claims to safeguard your data from external sources.
  • Computers have been recognised as social actors for at least 30 years.
  • Undertaking a job search can be tedious and difficult, and ChatGPT can help you lighten the load.
  • This was re-iterated by the company PR team after I pushed them on the topic.

When searching for as much up-to-date, accurate information as possible, your best bet is a search engine. It will provide you with pages upon pages of sources you can peruse. The «Chat» part of the name is simply a callout to its chatting capabilities. Yes, ChatGPT is a great resource for helping with job applications.

This isn’t the first time I’ve used ChatGPT to find out more details about a museum visit. I already knew I’d have questions for the chatbot about the Arsenale and Naval History Museum (Museo Storico Navale) in Venice. One of its most recent updates saw the inclusion of image tools like Stable Diffusion and video generators like Runway. Poe also has a selection of community-created pots and custom models designed to help you craft the perfect prompt for tools like Midjourney and Runway. Poe is different to most of the other chatbots we’ve included in that it isn’t its own model, rather a collection of every model so you can see how they compare.

Earlier this week OpenAI launched GPT-4o (“o” for “omni”), a new version of the artificial intelligence (AI) system powering the popular ChatGPT chatbot. GPT-4o is promoted as a step towards more natural engagement with AI. According to the demonstration video, it can have voice conversations with users in near real-time, exhibiting human-like personality and behaviour. The new chatbot represents OpenAI’s push into a new generation of AI-powered voice assistants in the vein of Siri and Alexa, but with far more capabilities to enable more natural, fluent conversations. The new ChatGPT voice bot can tell what different tones of voice convey, responds to interruptions, and reply to queries in real time.

The voice assistant is incredible and if it is even close to as good as the demo this will be a new way to interact with AI, replacing text. They started by asking it to create a story and had it attempt different voices including a robotic sound, a singing voice and with intense drama. You don’t have to wait for it to finish talking either, you can just interrupt in real time.

Secondly, Advanced Voice Mode needs a good internet connection to work properly. I realized that as I was waiting for ChatGPT to respond, as I was walking inside a five-story centuries-old building roaming with a VPN on top of a 4G cellular data signal that wasn’t always great. Sign up for the most interesting tech & entertainment news out there. OpenAI rolled out Advanced Voice Mode to US and international users several weeks ago, but I was left out of this big ChatGPT (GPT-4o) upgrade because the European Union region wasn’t covered. Fast-forward to last week, and OpenAI quietly rolled out Advanced Voice Mode support to ChatGPT Plus users in the EU, Switzerland, Iceland, Norway, and Liechtenstein. It is a big improvement on the previous version which had some refusal issues and too tight guardrails.

ChatGPT’s popularity dropped briefly in June 2023, reportedly losing 10% of global users, but has since continued to grow exponentially. If you’d like to maintain a history of your previous chats, sign up for a free account. Users can opt to connect their ChatGPT login with that of their Google-, Microsoft- or Apple-backed accounts as well. At the sign up screen, you’ll see some basic rules about ChatGPT, including potential errors in data, how OpenAI collects data, and how users can submit feedback. If you want to get started, we have a roundup of the best ChatGPT tips.

The model is 60% cheaper than GPT-3.5 Turbo, features a 128K token context window, with an output of up to 16K tokens per request, and is trained with information up to October 2023. You no longer need to create an account on OpenAI’s website to log in and access ChatGPT, but you must create a free account to access GPT-4o, view past conversations, generate images, and upload files. In May 2024, however, OpenAI supercharged the free version of its chatbot with GPT-4o. The upgrade gave users GPT-4 level intelligence, the ability to get responses from the web, analyze data, chat about photos and documents, use GPTs, and access the GPT Store and Voice Mode. After the upgrade, ChatGPT reclaimed its crown as the best AI chatbot. Large language models aren’t exactly that smart as they exist today.

And if you have any other questions, check out our ChatGPT FAQ here. Apple says it will be transparent about when it’s using your data. It will provide a detailed report on your device, called the Apple Intelligence Report, showing how each of your Siri requests was processed, so you can see for yourself what data was used and where it went. AI requires powerful hardware, so the features will not be compatible with older devices. According to Apple, you will need the iPhone 15 or later, or an Apple device using the M1 or M2 chip to access the full range. The first iteration of iOS 18 will debut alongside Apple’s iPhone 16 models in September, but the AI features are arriving later, in the iOS 18.1 update expected in mid- to late October.

How can I use GPT-4o?

“So this means that even Apple or OpenAI shouldn’t be able to see the content of your requests, only the encrypted, anonymised version,” says Woollven. ChatGPT’s data-use policies apply for users who choose to connect their account. Its launch felt like a definitive moment in technology equal to Steve Jobs revealing the iPhone, the rise and rule of Google in search or even as far back as Johannes Gutenberg printing press.

Ultimately, there’s very little information available about the gpt2-chatbot just yet. However, it seems clear that a power player is behind this AI model. In the coming weeks, the creator and origins of the gpt2-chatbot will likely become public. This could mean a new AI model is on the horizon or maybe there’s a new AI developer on the scene. The promise of GPT-4o and its high-speed audio multimodal responsiveness is that it allows the model to engage in more natural and intuitive interactions with users. OpenAI once offered plugins for ChatGPT to connect to third-party applications and access real-time information on the web.

The response was to just stop it making images of people — that still hasn’t been lifted. Since the launch of ChatGPT, OpenAI has added multiple upgrades including custom GPTs built into ChatGPT, image generation and editing with DALL-E and the ability ChatGPT to speak to the AI. Users can leverage Microsoft Copilot to ask questions, upload images, and request AI-generated images, just like they can with ChatGPT. However, Copilot slightly differs slightly from its more popular competitor, ChatGPT.

new chat gpt

Free tier users will have limited access to the full GPT-4 modelv (~80 chats within a 3-hour period) before being switched to the smaller and less capable GPT-4o mini until the cool down timer resets. To gain new chat gpt additional access GPT-4, as well as be able to generate images with Dall-E, is to upgrade to ChatGPT Plus. To jump up to the $20 paid subscription, just click on “Upgrade to Plus” in the sidebar in ChatGPT.

new chat gpt

Instead, OpenAI replaced plugins with GPTs, which are easier for developers to build. Although ChatGPT gets the most buzz, other options are just as good—and might even be better suited to your needs. ZDNET has created a list of the best chatbots, all of which we have tested to identify the best tool for your requirements. GPT-4 is OpenAI’s language model, much more advanced than its predecessor, GPT-3.5.

  • I can’t disturb other people around me, but I have to be loud enough for ChatGPT to understand me.
  • These are all impressive accessibility features that could prove invaluable to someone with poor sight or even sight loss.
  • The app pulled in $28 million in net revenue from the App Store and Google Play in July, according to data provided by app intelligence firm Appfigures.

Also, technically speaking, if you, as a user, copy and paste ChatGPT’s response, that is an act of plagiarism because you are claiming someone else’s work as your own. The AI assistant can identify inappropriate submissions to prevent unsafe content generation. OpenAI recommends you provide feedback on what ChatGPT generates by using the thumbs-up and thumbs-down buttons to improve its underlying model.

Apple Intelligence will be rolled out across the world, but the features will face a significant delay in the EU and China due to regulatory concerns. Apple Intelligence is the catch-all name for the iPhone maker’s AI capabilities, including ChatGPT-4o integration coming with its iOS 18 software upgrade. You can foun additiona information about ai customer service and artificial intelligence and NLP. Yet the vast amounts of data needed by AI are leading to concerns about data privacy. Apple has built its reputation on privacy – its ad states “Privacy. That’s iPhone” – so this is an area where the firm claims it is different. It isn’t perfect, and likely won’t be available for several weeks and even then on a limited rollout, but its ability to allow interruptions and live voice-to-voice communication is a major step-up in this space.

For example, ChatGPT-4 was released just three months after GPT-3.5. Therefore, it’s not unreasonable to expect GPT-5 to be released just months after GPT-4o. The company has released major updates in short timeframes before. According to the latest available information, ChatGPT-5 is set to be released sometime in late 2024 or early 2025.

You can already access versions of the AI model in each of those tools — but they’ll likely come together soon. Powered by a customized version of Llama 3 specifically designed for Meta products, MetaAI is a new standalone chatbot from the social media giant. Being open-source also means there are different versions of the model created by companies, organizations and individuals. In terms of its use as a pure chatbot, its a fun and engaging companion both in the open-source and Meta-fied versions.

The model buffered for 30 seconds and then delivered a correct answer. OpenAI has designed the interface to show the reasoning steps as the model thinks. What’s striking to me isn’t that it showed its work — GPT-4o can do that if prompted — but how deliberately o1 appeared to mimic human-like thought. Phrases like “I’m curious about,” “I’m thinking through,” and “Ok, let me see” created a step-by-step illusion of thinking. Barret Zoph and Mark Chen, both researchers at OpenAI, walked through a number of applications for the new model.

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How Automation Can Help Customer Service Agents

Customer Service Automation: How to Save Time and Delight Customers

automating customer service

HubSpot’s Service Hub is a service management software that enables you to conduct seamless onboarding, flexible customer support, and expand customer relationships. Service Hub delivers efficient and end-to-end service that delights customers at scale. With Zendesk, you can streamline customer service right out of the box using powerful AI tools that can help quickly solve customer problems both with and without agent intervention. Alternatively, you’ll also want to identify specific customer service tasks that live agents should perform. When you deploy any new technology, it typically takes quite a bit of time to onboard, finesse and get right. With this in mind, it’s important to remember that you will need technical resources to ensure your automation solutions are running smoothly and genuinely serving your customers’ needs.

automating customer service

Unlike live agents, automation tools aren’t constrained by contact center opening hours, and allow customers to rapidly “self-service” simple issues, often without any need to involve contact center agents. Customer service automation is helping businesses like you achieve outcomes such as a 30% reduction in customer service costs, a 39% rise in customer satisfaction, and 14 times higher sales. Automating certain processes improves efficiency of any customer service organization. In fact,  88% of customers expect automated self-service when they interact with a business. The «Workforce Optimization» tool maximizes your team’s potential by helping employees provide proactive customer service in their support cases. Automation and AI manage automatic actions that re-prioritize agents’ time away from menial tasks and increase the speed of responses.

Set up your automated customer service in 5 steps

They are bots that, as the name suggests, are powered by AI – artificial intelligence. This means they can understand the intent and complexities of language so they can engage in more natural conversations with customers and handle more complex questions, as well as automating customer service complete tasks. Wherever you look, automation is popping up across customer service teams as organizations look to improve efficiency, reduce support costs, and scale their business. As you can guess, automation for customer service may have a serious aftermath.

AI in Action: Improving Customer Experiences – CMSWire

AI in Action: Improving Customer Experiences.

Posted: Mon, 14 Aug 2023 07:00:00 GMT [source]

You can send questions related to automated service alongside regular NPS or CSAT surveys or separately. What’s more important is to pay attention to feedback and do something about it. Most customers don’t expect their opinions to translate into action so it’ll be a good look for your company to prove them wrong. Routing is also a part of automation you need to implement as soon as possible. You need software for that, of course — your CRM, your marketing platform, or even your chatbot can handle correct routing of queries.

Streamline data and analytics

Once you set up an automation, it’s easy to fall into the “set it and forget it” mentality, thinking that the process can be left to run on its own. That’s definitely a bad idea though – when automation is left to run unattended, it only takes one second of delay or an unexpected error for everything to go awry. By using an IVR menu and call routing, callers can also reach the right agents straight away without having to talk to multiple people first. Learn how Jackpots.ch used automation to provide instant, 24/7 support in 4 languages without hiring a single extra agent. They have pretty high call volumes too, since they send about 10,000 custom reports to clients and prospects each month. For their sales reps, AI-powered real-time transcriptions have been incredibly important—and in fact, having this feature directly improved their bottom line.

automating customer service

Don’t forget to specify the exact time after which you want an inactive chat to be closed. Halp offers three monthly packages classified as standard, premium, and enterprise based on the provided functionalities. The pricing is per-agent, with volume discounts offered when agents are added. You can train the bot to gauge customer intent and provide follow-up answers accordingly.